Do you need a quick solution to a technical problem? With our Live Assistance service, a member of our Tech Support Team can view your desktop remotely and share control of your mouse and keyboard. Before you know it, we'll have your problem solved.
What You'll Do to Get Started
Step 1:
First, you need to position your telephone and your computer so you have easy access to both during your Live Assistance session. On your computer, access the web page that you see before you now. With your phone, contact Tech Support.
Step 2:
Once you are connected with a member of our Tech Support Team, he or she will provide you with a unique Internet connection code to type into the field below. Click the Click Here button to initiate your screen-sharing session.
CA Parental Controls will need to be disabled to access Live Assistance.
Note: Frontier is not responsible for any hardware or unrelated software issues you may experience after using our Live Assistance tool.
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